In today's data-driven landscape, essential insights are hidden embedded in every client interaction. Leveraging the power of deep intelligence (AI), businesses can now efficiently process call transcripts to unearth actionable business intelligence. AI-powered tools can recognize customer feedback, highlight key trends, and even anticipate future

HMRC's Code of Practice 9 (COP9) outlines the structure for how companies can successfully resolve tax concerns with HMRC. It provides a clear system for managing these situations, aiming to achieve fair and equitable outcomes for all parties involved. Fundamental elements of COP9 include: Communication with HMRC through structured channels. Dea